Please read this carefully before using our site

Privacy Policy

Effective May 25, 2018

 

This privacy policy sets out how Rhine Line Ltd uses and protects any information that you give Rhine Line Ltd when you use this website. Rhine Line Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Rhine Line Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

What we collect

We may collect the following information when you chat with us, or place an order:

  • name

  • contact information including email address and phone number

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

 

Additionally, we may also collect:

Information We Collect Automatically When You Use the Website:

  • Log Information: We collect log information about your use of the website, including the type of browser that you use; the time, duration and frequency of your access; Website pages viewed; your IP address; and the page you visited before visiting our Website.

  • Device Information: We collect information about the computer or mobile device that you use to access our Platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

  • Location Information: We may collect information about the location of your device each time you use our Platform based on your consent to the collection of this information.

  • Information Collected by Cookies and Other Tracking Technologies: We and our service providers collect information using various technologies, including cookies and pixel tags (which are also called clear GIFs, web beacons, or pixels). Cookies are small data files stored on your hard drive or in device memory that help us improve our Platform and your experience, and track usage of our Platform. Pixel tags are electronic images that may be used in our Platform or emails, and track usage of our Platform and effectiveness of communications.

 

Information We Collect From Other Sources:

  • Social Media Services. If you register or log into your account through a third-party social media service, we will have access to some of your third-party account information from that service, such as your name and other information in that account and used for purposes such as checkout or chat communications. We may also have access to third-party account information if you use the Website's feature to share a link.

 

What we do with the information we gather

Using the Website we require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • Personalize the Website visit, for example, to suggest products or content in which we think you may be interested (including content given special protection under EU law or that relates to sensitive topics such as health, political opinions, religion, and sexual identity).

  • Allow you to share information about your use of the Website through a third-party social media service, if you connect your account through that service (which you can turn off at any time) and to provide you with better recommendations.

  • Monitor and analyse trends, usage, and activities in connection with our Platform; and

  • Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities; to protect the rights, property, or safety of Website, Rhine Line Ltd, and other visitors; to enforce compliance with our policies; and to comply with applicable law and government requests.

  • Perform accounting and administrative tasks and enforce or manage legal claims.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

 

Communicating with You

We may use information about you for various purposes related to communicating with you, including to:

  • Respond to your comments, questions, and requests, and provide customer service;

  • Communicate with you, in accordance with your account settings, about products, services, and other offerings by us and others, to provide news and information that we think will be of interest to you, to conduct online surveys, and to otherwise communicate with you;

  • Notify you about communications of other relevant vendors, in accordance with the communication preferences that you indicate in your account; and

  • Send you technical notices, updates, security alerts and support, and administrative messages.

 

Advertising and Other Uses

We may use information about you for various other purposes, including to:

  • Provide content, features, or sponsorships that match your interests;

  • Facilitate contests and other promotions;

  • Combine with information that we collect for the purposes described in this Privacy Policy; and

  • Carry out any other purposes described to you at the time that we collected the information.

 

Legal Basis for Processing

Our legal basis for collecting and using the information described above will depend on the type of information and the specific context in which we collect it.

  • We process information about you in order to provide our services in accordance with our Terms of Service, for example to allow you to place an order, or to get tracking information, and to allow us to send you important product updates.

  • We also process information about you where it is in our legitimate interests to do so and not overridden by your rights (for example, in some cases for direct marketing, fraud prevention, network and information systems security, responding to your communications, the operation of networks of groups by the network administrators, and improving our Website).

  • Sometimes you provide us with sensitive information about you; For instance, in a chat or email communication, you may indicate information about your health, religion, political views, or sexual identity. Engaging in these communications or posting information on the Website about these topics is entirely voluntarily and done with your explicit consent.

  • In some cases, we may also have a legal obligation to collect information about you or may otherwise need the information to protect your vital interests or those of another person.

  • We may also process information to comply with a legal requirement or to perform a contract.

 

Summary: We do not share information about you in any way other than as described in this Privacy Policy.

We may disclose information about you:

  • to social media services, subject to the choices you may make via the Website (e.g. logging in to check out using a social media service, instead of creating an account);

  • to our third-party service providers who help us to operate or improve our Website;

  • to authorities to comply with legal obligations and to protect and defend our rights and property; and

  • to an affiliate or successor entity as part of a corporate transaction.

 

We may also share de-identified or aggregated information.

  • With Our Service Providers
    We may use service providers in connection with operating and improving the Website to assist with certain functions, such as payment processing, email transmission, conducting surveys or contests, data hosting, managing our ads, and some aspects of our technical and customer support. We take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorize, subject to confidentiality obligations.

  • Following the Law and Protecting Rhine Line Ltd
    We may access, preserve, and disclose information about you to third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms of Service or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Rhine Line Ltd or others.

  • Social Sharing and Other Tools
    The Platform may offer social sharing features and other integrated tools which let you share actions that you take on our Platform with third-party services, and vice versa. Such features let you share information with your friends or the public, depending on the settings you have chosen with the service. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please review the privacy policies of the services that provide these features.

  • Affiliate Sharing and Merger, Sale, Or Other Asset Transfers
    If Rhine Line Ltd is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, information about you may be shared, sold, or transferred as part of that transaction. We may also share information about you with current or future corporate parents, subsidiaries, or affiliates.

  • Other Situations
    We may de-identify or aggregate information about you and share it freely, so that you can no longer be identified. We may also share information about you with your consent or at your direction or where we are legally entitled to do so.

 

Additional Details

Summary

  • With your permission, we may allow others to use technologies that collect information about you to provide analytic services. You may be able to disable the collection or use of this information.

  • Rhine Line Ltd is based in and governed by EU law and we will be processing, transferring, and storing information in and to the EU and other countries.

  • We use commercially reasonable efforts to protect your personal information and have implemented technical and organizational measures in line with industry best practices. We cannot guarantee these controls will provide absolute security.

  • This Privacy Policy is periodically updated and does not apply to third parties.

 

Analytics and Advertising Services Provided by Others
With your permission, we may allow others to use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Website and other websites and online services. See our Cookie Policy for details about these technologies and the information that they collect, use, or share, including how you may be able to control or disable these services.

 

Transfer of Information to Europe and Other Countries
Rhine Line Ltd is based in Europe. Information about you will be transferred to, and processed in, Europe and countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards to require that your information will remain protected in accordance with this Privacy Policy.

 

Security
We employ technical and organizational measures designed to appropriately protect your information that is under our control and that we process on your behalf from unauthorized access collection, use, disclosure, copying, modification or disposal, both during transmission and once we receive it. We store all information that you provide to us on secure servers. We train employees regarding our data privacy policies and procedures and permit authorized employees to access information on a need to know basis, as required for their role. We use firewalls designed to protect against intruders and test for network vulnerabilities. However, no method of transmission over the internet or method of electronic storage is completely secure.

Where you have a password, which enables you to use our services, you are responsible for keeping this password complex, secure, and confidential. If you would like to update or change your password, you may select the “Forgot your password?” link on the login page. You will be sent an email that allows you to reset your password.

Data Retention
We may temporarily block your account if you have not logged in for six months or more. You may contact us if you wish to reactivate your account.

 

We retain certain information that we collect from you while you are a registered member of the Website, and in certain cases where you have deleted your account, for the following reasons:

  • So you can use our Website;

  • So ensure that we do not communicate with you if you have asked us not to;

  • To provide you with a refund, if entitled;

  • To provide accurate accounting information to other members about the groups that they organize or administer, and associated memberships;

  • To better understand the traffic to our Website so that we can provide all clients with the best possible experience;

  • To detect and prevent abuse of our Website, illegal activities and breaches of our Terms of Service; and

  • To comply with applicable legal, tax or accounting requirements.

  • When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.

 

Policy Scope
This Privacy Policy does not apply to information that you provide to third parties, or others with whom you may share information about you. Our Website may direct you to a third-party service, such as social media services, or a portion of our Website may be controlled by a third party (typically through the use of a frame or pop-up window separate from other content on our Platform). Disclosure of information to these third parties is subject to the relevant third party’s privacy policy. We are not responsible for the third-party privacy policy or content, even if we link to those services from our Platform or if we share information with these third parties.

Rhine Line Ltd is a data controller and is compliant with all requirements of applicable EU privacy laws in connection with the information that Rhine Line Ltd obtains and processes for the purposes of managing their contacts and customers.

Revisions to This Policy
We may modify this Privacy Policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this policy, we will provide additional notice to you, such as by sending you an email or displaying a prominent notice on our Website.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Your Choice: controlling your personal information

Summary

  • You can review and change information about you or delete your account in your account settings, but we may retain certain information.

  • You have the right to opt out of receiving Rhine Line Ltd promotional messages, but you may still receive other non-promotional communications, such as order confirmations, order status updates, tracking information for orders, etc.

 

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for a box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes, or, leave the box blank and do not complete the form field

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us by clicking on "CONTACT" on the right.

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us via email, by clicking on "CONTACT" on the right.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Your Choices: Account Information
You may update or correct your account information by editing your account settings or by sending a request to our CONTACT US page. You may deactivate your account by editing your account details.

 

Your Choices: Location Information
When you first access the Website, we will collect information about your location, which we use to make better recommendations for which warehouse should be browsed against, and to improve our Website. If you do not want us to collect information about your location, then you can prevent this:

Your location data will be obtained via a cookie. Please refer to our Cookie Policy for additional information on how to manage our use of cookies. Note that our Website or its features may no longer function properly if you do.

Your mobile device settings may also give you the option to choose whether to allow us to view your location on a continuous basis or never. Please refer to your device’s guide for additional information on how to adjust location services.

 

Your Choices: Cookies
We may use and allow others to use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Website and other websites and online services. See our Cookie Details below for details about these technologies and the information that they collect, use, or share, including how you may be able to control or disable these services.

 

Your Choices: Promotional Communications
You can control messages that you receive from Rhine Line Ltd and third parties by selecting the unsubscribe link in the message that you receive. If you opt out, we may still send you non-promotional messages, such as those about your account, your orders, or our ongoing business relations. 

 

Data Rights

Summary

  • You may have the right to exercise your data protection rights, including to request that Rhine Line Ltd deletes, amends, or provides you access to your information.

  • You have the right to opt out of receiving Rhine Line Ltd promotional messages, but you may still receive other communications.

  • You can complain to your local data protection authority about the use of your information.

  • We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email via the CONTACT US page.

 

Rights that you may have, depending on the country in which you live, include:

  • Accessing, correcting, updating, or requesting deletion of your information.

  • Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.

  • Opting out from receiving marketing communications that we send you at any time. You can exercise this right by selecting the “unsubscribe” or “opt-out” link in the marketing emails we send you.

  • Withdrawing your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.

  • Complaining to a data protection authority about our collection and use of your information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the European Union are available here.

 

Contact Us

Summary

  • If you have any questions, you can contact us via the CONTACT page.

      Under European data protection law, the controller of your information is Rhine Line Ltd.

      If you have any questions or complaints about this Privacy Policy or how we use your information, please contact us via the CONTACT page.

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                                                  Terms of use for www.rhine-line-at.com



Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rhine Line Ltd’s relationship with you in relation to this website.
 

The term ‘Rhine Line Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is:
Stavrou 19, Office 101, Nicosia 2035.
Our company registration number HE232537. The term ‘you’ refers to the user or viewer of our website.
 

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • You may not create a link to this website from another website or document without Rhine Line Ltd’s prior written consent.

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Cyprus.

 

 

Last Updated 21/05/2018

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CONTACTS

Showroom and Office

Stavrou Street 19

Office 101
Nicosia 2035

Postal address

P.O.Box  28787
Nicosia 2082
Cyprus / Κύπρος

Telephone

​+357 22 757 146

Fax

​+357 22 424 385

Mail : info(at)rhine-line.com

Web : http:// www.rhine-line.com

TERMS AND CONDITONS

Privacy Police and Terms of Use for this Website